Service Technician
Provides support to both residential and small business clients. Works primarily in-store; may work on-site at client locations.
Essential Responsibilities
- Adds/Removes components of the computer system
- In-depth troubleshooting of hardware/software errors
- Windows updates
- Virus/Spyware eradication
- Cabling
- Install and configure peer-to-peer network operating environments
- Perform data recovery procedures
- Answers technical questions for customers; escalates requests as required
- Provide quotes to customers
- Research issues/assist senior-level technicians
Requirements
- High School diploma
Preferred
- Mac Knowledge
- Technical classes completed
- A+ / Network +
Location / Status
- Local Saugatuck/Douglas area; may occasionally travel to surrounding areas
- Part-time; as needed