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We Need Your Feedback

Occasionally we have clients that ask if we provide training.  So, we would like to know a few things to help us help you.  What types of training are you looking for: one-on-one or group sessions?  are you looking to learn more about Microsoft Office applications, the web or something else entirely? 

We always appreciate our clients feedback so shoot us an email at .(JavaScript must be enabled to view this email address) and let us know what you want to learn. 


How Tough is Your Laptop?
We have recently encountered a case of a Lenovo laptop versus a car. This laptop was accidentally run over and brought to BBW for diagnostics and repair. Below is a picture the technician snapped before beginning.
Lenovo is one of Big Blue Water partners. When looking for a new computer Lenovo is the first brand we look to. Lenovo’s are built with a Hard Drive impact protection system. A rubber isolator and metal cage is used to protect the hard drive and the ThinkVantage Active Protection System stops the drive to help protect against damage when a fall or similar event is detected.
So what happened to it in the end you ask?  All data stored in this laptop was able to be recovered! 

Where's Melissa? 

To everyone who has become accustomed to seeing Melissa in the office during the week we wanted to give you a head's up.  Melissa is still with Big Blue Water but will not be in the office as much anymore.  For those who didn't know, along with working at Big Blue Water Melissa is a student at Grand Valley State University.  Anyone who has attended college will understand how school schedules change every semester; especially the closer you come to finishing a degree. 

So, don't worry.  Melissa is still around and working hard as usual. She just won't be the voice on the other end of the phone when you call the office with questions.

How Private Are You?

Let me look good, please download the images

Almost everyone has a Facebook account. If you don’t, then more than likely you know someone who does. It’s everywhere and the momentum does seem to be slowing. Posting your current status when leaving the office or choosing a new profile picture to share with all of your friends, family and whoever else you’ve be-friended is normal practice for a Facebooker. 
So let’s ask a really obvious question.  When you delete that embarrassing picture of the drunken table dance you did the weekend prior it’s gone forever, right?
Unfortunately, the answer is No. When you upload the cute pictures of the new cocker spaniel to Facebook the photo is sent to a server where the data is stored and retrieved when someone, you or anyone else, goes to view it. 
As the normal PC user knows when something is sent to the recycle bin on your desktop it’s “gone” but not really “gone.” It’s basically moved from one place to the other and if needed can still be retrieved.
Think of “deleting” something from your Facebook page similar to the recycle bin example. Let’s look at Facebook’s Statement of Rights and Responsibilities, the governing document for the popular site, “when you delete IP [your intellectual property, including pictures and videos] content, it is deleted in a manner similar to emptying the recycle bin on a computer. However, you understand that removed content may persist in backup copies for a reasonable period of time (but will not be available to others).”
Basically, what Facebook is saying is that although you’ve deleted it it’s still lurking out there somewhere, maybe in multiple places and will be there until they get around to taking care of it. Nice huh?
Let’s move on to the next logical questions here; can someone still access the photo/video? How’s that possible? How would they get to it if it’s not visible on my page anymore?
Yes, someone can still access the photo or video you’ve already deleted even though it’s no longer visible on your Facebook page. All they need to have is the URL address of when they originally viewed it online.   Not to mention the minute you uploaded that favorite video you’ve signed away all rights to allow Facebook or their affiliates to use it. 
So, remember…keeping connected to old friends and family is a wonderful thing but what you put on the web stays on the web no matter how many times you think you’ve deleted it.

May 28, 2010

Big Blue Water, LLC
3481-B Blue Star Hwy.
Saugatuck, MI

Phone: 269-857-5517
Fax: 269-857-5080

Business hours:
Monday thru Friday
10:00 am - 4:00 pm

Send a Soldier a Netbook

Big Blue Water, along with other local businesses, are joining together to support our soldiers.  Soldiers are sent away from friends and family for long periods of time and we, at Big Blue Water, would like to use technology to bring our soldiers closer to those they love.  In October 2009 we began a campaign to collect funds to purchase and donate a netbook to soldiers being deployed to Iraq and Afganistan. 

If you would like to help, feel free to stop by our office to drop off your donation amount.  Or, you may go to to make a contibution via PayPal.  Also available are donation cans at The Sand Bar Saloon, the Fennville VFW, Pullman VFW, Holland VFW and Caravanserai Bakery.

Any questions?  Please call Melissa at Big Blue Water

FOUR! Netbooks Delivered

Four netbooks were delivered to soldiers during March and April thanks to Cowhill Yacht Club.  

Zachary Kragness, Johnathan Brown and Travis Barber have already been deployed so there netbooks were mailed early April.  A presentation at the American Legion took place on March 30th for Michael Hurd who left for Afghanistan the following week. 

Thank you all for your continued support! 
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